‘Ask Jan’ – New Year’s Eve
"Dear Jan, What is the standard procedure for celebrating New Year's Eve in a care home, please? Kathryn" Dear Kathryn,...
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‘Ask Jan’ – Christmas gifts for residents
"Dear Jan, I hope you don't mind me writing to you anonymously. I've taken over the role of AC. In...
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‘Ask Jan’ – Christmas with Relatives
"Dear Jan, How should we involve relatives at Christmas? Someone asked me the other day whether relatives are welcome to...
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‘Ask Jan’ – Out-of-hours AC
"Dear Jan, I am the only AC in our care setting and I work five days a week. There is...
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