‘Ask Jan’ – Dealing with language barriers
"Dear Jan, Last week a new resident joined us who doesn't speak a word of English. She speaks Punjabi. She...
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‘Ask Jan’ – Slow Mealtimes
"Dear Jan, How do you manage very slow mealtimes? I find that some residents take so long to finish lunch...
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‘Ask Jan’ – Keen Swimmers
"Dear Jan, In my care home we have a few residents who are keen on swimming. One was a professional...
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‘Ask Jan’ – Tricky Volunteers
"Dear Jan, This is a really difficult one, so I hope you can help! We have a very loyal volunteer...
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