‘Ask Jan’ – Pamper Room
"Hello there, I have a quick question I hope you can help with. We have a hairdresser in once a...
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‘Ask Jan’ – Forming Community Links
"Dear Jan, I'm always reading about how good it is to form links in the local community. We always advertise...
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‘Ask Jan’ – Christmas gifts for residents
"Dear Jan, I hope you don't mind me writing to you anonymously. I've taken over the role of AC. In...
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‘Ask Jan’ – Dealing with language barriers
"Dear Jan, Last week a new resident joined us who doesn't speak a word of English. She speaks Punjabi. She...
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